You are welcome to pick up the keys as of 3:00 PM at Kista Galleria's office, stairway 7 in Kista Galleria.
You will sign out two keys to the apartment and two access badges when you move in. You are responsible for ensuring that all keys that you obtain when you move in are also returned on the day you move out. If you lose a key(s) you will be charged the cost for changing the lock. The access badge also gives you access to the garbage room, the community kitchen and laundry room.
When you pick up the keys you have to bring a valid identification.
The moving-in day is usually the 1st of every month. If the moving-in day falls on a Saturday, Sunday or other general holiday, the moving-in day will be the next weekday.
You do not have to pick up the keys on the move-in day. You can also pick them up at a later date. However, you must pay rent from the date the contract takes effect, regardless of whether you move in on the move-in day or later.
However, you may not move into the apartment earlier, even if the vacating tenant moves out before the end of the termination period. The main reason for this is that if something were to happen in the apartment, possible insurance does not apply until the day your contract with us is becomes applicable.
Never take keys directly from the previous tenant. We must always check to make sure that the right number of keys has been returned. We will change the lock if any keys are missing.
Kista Studentbostäder will have inspected the apartment before you move in. You will get a copy of the inspection report when you move in. This includes information about anything that shall be repaired in the apartment, which will most likely be done after you have moved in. If that is the case you will receive information about this. If you are not happy with the inspection or if you find defects that were not listed in the report you have the possibility to make comments on the inspection within seven days after you move in, which are then saved for the time you are a resident and are taken into consideration when you move out.
When you move you are obligated to report your new address.
Things to facilitate your move
Moving in takes place from Hanstavägen. There, you have the possibility to park in front of the entrance. Note your address (Hanstavägen 49 or 51) and use the correct entrance for an easier move.
Electricity
If the electricity is not turned on, look in the fuse box in the hall and make sure that the main fuse and breaker switch are turned on. If not: turn them to the ON position.
The refrigerator is turned on down by the floor behind the ventilation vent. If it has been turned off it takes around twelve hours before it is completely cold. You can also adjust the temperature for the refrigerator at the same location.
The tenant is responsible for changing the battery in the smoke alarm that is installed in the apartment.
Broadband
You have to connect to the network socket in the apartment by yourself and call Telenor´s customer service at 020-222 222 to start up the service. If you have problems with the internet, it´s also them you should contact at 020-222 222. You reach them between 8:00-21:00 weekdays and between 9:00-21:00 weekends.
Telephone
If you want a fixed line telephone, contact Telia. Telia is located in Kista Galleria.
Change of address
When you make a change of address, state your address and the Tax Office apartmentnumber.
Entrances
There are entrances on the second floor; Danmarksgatan and Hanstavägen. There are two additional entrances inside Kista Galleria near the ATMs on Brandesgången. Your badge gives you access.
Garbage room
The garbage room is on the second floor at Danmarksgatan and Hanstavägen. Take the elevator to the second floor and exit through the door. Your badge gives you access. The recycling room is located at Hanstavägen.
It is not allowed to place items in the stairway or corridors such as bicycles, furniture, garbage bags or moving cartons. These areas must be empty since they are exit paths, and also because this facilitates cleaning and general well-being.
Bicycle storage
There are two bicycle storage rooms that can be used. You passkey gives you access.
Laundry room
The laundry room is on the third floor. You have access to the one that is closest to your apartment.
Open hours in the laundry room are 8:00 AM to 10:00 PM. You can book two times per day. If you have not utilised your booked time within ten minutes after it has started, someone else is allowed to take your time. It is allowed to dry laundry up to one hour after your laundry time has ended.
Remember to empty and clean the machines when you are done using them!
Smoking/Pets
It is not allowed to smoke in the apartment or the common areas. It is not allowed to have house pets in the apartment.
Community kitchen
You have access to the community kitchen that is closest to your apartment. There, you have access to an oven, dishwasher and refrigerator.
Remember to empty and clean the machines when you are done using them!
Your mailbox
Mailboxes are located on the sixth floor facing Danmarksgatan (Hanstavägen 51 apartments) and Hanstavägen (Hanstavägen 49 apartments). Mailboxes are sorted according to Lantmäteriet/Swedish Tax Agency apartment number.
NB. You must acquire your own padlock for the mailbox.
Reporting defects/Vermin
If anything breaks or if you have a problem with anything in the apartment such as, for example, doors, refrigerator or electricity, you should report this to us. Regarding vermin, it is very important that this is reported immediately. As landlord, we are responsible for all costs for pest removal.
